To Whom It May Concern:
Retail Planning Corporation manages retail shopping centers encompassing over 5 million square feet.
USA Construction & Project Mgt., LLC d/b/a Pavement Exchange was selected for parking lot asphalt repairs and parking lot improvements needed for ADA compliance at one of our buiest shopping centers located in Buford, Georgia. While not an ideal situation to work under, Pavement Exchange’s professionalism and continued communication with both the tenants and myself, allowed the tenants and the shopping center patrons to continue conducting business with little interruption or inconvenience.
As a property management company, we deal with many parking lot issues at our centers on a regular basis and I truly appreciate USA Construction & Project Mgt., LLC d/b/a Pavement Exchange’s professionalism and attention to detail.
Sincerely,
Jim Ezell
Executive Vice President
Retail Planning Corporation
January 13, 2017
Re: Henry Miller/Pavement Exchange Group
What makes a great partner? One that understands not just your expectations, but also your business. So as the tides of business change, and your focus and timelines change, having a vendor partner who can adjust to and respect these changes is imperative for the success of both companies. Pavement Exchange Group has been just that kind of vendor partner. Proactive in presenting us with value-added alternative solutions to our parking lot issues and flexible and patient in their timelines to match our changing priorities and capital investment strategies.
The detailed phasing, site plans and photo documentation of their proposals helps to make decision making an easy task.
I would say that the ‘over-the-top’ service is only surpassed by their commitment to performing the work in a professional manner and standing behind their finished product.
Sincerely,
Edmond Bordelon
Vice President Design Construction & Facilities
Ruby Tuesday
January 6, 2017
To Whom It May Concern:
In 2016, Pavement Exchange Group (“PEG”) was hired by Macerich at Tysons Corner Center to help survey existing asphalt and concrete conditions of the property, assemble scopes of work, and prepare the bid packages for the areas that required repair and/or replacement.
Henry Miller, Tom O’Toole, Michele Schutte, and Kevin O’Toole were all amazing and the finished results at Tysons of the new pedestrian crosswalks exceeded expectations! Everyone loves the attention to details that PEG implemented on the project specifications and PEG’s supervision during construction made the work very easy to manage from the property management perspective. We loved the completed work so much, we plan to pursue similar work in 2017 and utilize PEG for their expertise and project supervision!
If you have any questions about PEG’s performance and/or references, please feel free to give me a call at Tysons Corner Center. Thank you.
Kevin Marroquin
Senior Manager, Operations
Tysons Corner Center
April 8, 2016
To whom it may concern,
“While I was Regional Facilities Manager, Senior Manager of Facilities and Director of Facilities for Burger King Corporation as well as Darden Restaurants I have had the opportunity to utilize the services of Pavement Exchange Group on many occasions. Henry Miller and his affiliates have serviced a multitude or our restaurants throughout the country always performing at the highest level of professionalism and quality while maintaining the most reasonable pricing in the industry. Pavement Exchange Group’s outstanding attention to detail on every proposal and job as well as their “over the top” customer service has made them a “go-to” vendor partner for myself and my entire team here at Darden.
Pavement Exchange Group has been an integral part of the parking lot maintenance of the all the restaurants that I have overseen for many years.
Thanks for all that you have done to make me successful and I look forward to many more years of trusted service and partnership with Darden Restaurants. If you would like to discuss this company further with me you are welcome to reach out to me.”
Michael Zografos
Director of Facilities
Longhorn Steakhouse
March 21, 2016
To whom it may concern,
“Please be advised that Henry Miller, the owner and dba as Pavement Exchange Group, has performed project management for paving, concrete, sealcoating and striping at Darden and Red Lobster for the past 12 years.
Henry and his project team developed a Preferred Pavement Member organization that provides services across the US. Through these partnerships we obtain consistency in spec adherence as well as preferred status for scheduling not to mention quality workmanship and a company that stands behind its work.
I have known Henry personally and professionally for the past 8 years and found him to be a man of character, integrity and professionalism. As we changed the way in which we manage properties at Darden and now Red Lobster including specifications and scopes of work, he has worked with our Engineer to ensure we get what we specify. Additionally he provides great site visits with the newest software and even uses Drone technology upon occasion.
I know you can trust Henry Miller and his team to provide top notch consulting and pavement services for your organization. Should you need any further information, please feel free to reach out to me.”
Respectfully Yours,
Jack McNertney
Vice President of Real Estate & Facilities
Red Lobster Hospitality LLC
Reference
3/18/2016
“Pavement Exchange has been a vendor partner working with Darden Restaurants for the last 15 years. In that time they have provided comprehensive support for pavement related projects. From consulting to providing bids they have been a trusted partner delivering on their commitments with good results.
From small projects such as curb repairs to larger projects such as complete parking lot resurfacing they are equipped to handle the work. They are a preferred vendor in good standing with Darden and Olive Garden.”
Doug Estes
Director of Facilities
Olive Garden
To Whom It May Concern:
“Now that we are quickly approaching the end of calendar year 2007, it seemed like the perfect time to capture in words the sense of partnership and accomplishment I have shared with Pavement Exchange this past year. Of all the national accounts we deal with at Darden, I strongly feel that this one has been the most turnkey and professional to date. Not only have I been successful with awarding them with large paving projects, I have also been able to literally hand the reins over with confidence. As an example, I recently had the opportunity to have one of my parking lots paved in St. Augustine, FL during a full restaurant remodel. Needless to say, the Remodel Team’s project manager commented to me that the execution of the work made his and his General Contractors jaw drop. They had quite simply not seen anything like that, even in their experience with New Construction and opening new restaurants. I couldn’t have said it better.”
Sincerely,
Facility Manager
Darden Restaurants
Henry/Steve,
“Just a quick note to say thanks for your efforts the last few months. Pavement Exchange has been reliable & responsive in helping with Sonic’s lot repair & replacement needs.”
Happy Holidays,
Director of Facilities
To Whom It May Concern:
“I am the president and majority owner of a Paving in Cleveland, Ohio. We have been doing business with Henry Miller and the Pavement Exchange Group for over 3 years now and I can tell you from experience this is an organization you want to be involved with. We have done projects ranging from under $1,000.00 to well over $200,000.00 and have always been treated fairly and paid in a timely manner. Henry is a straight forward, honest, guy that has the best interest of not only his customers but also his contractor associates. If you are reading this you have probably already been checked out to see if you meet his standards. He is a demanding, detail oriented, hard driving businessman. The type of personality that appeals to national companies and to good contractors. Profit is not a dirty word and he wants you to make your money, just make sure you deliver on your promises. Do what you say you are going to do and Pavement Exchange Group will have your back. (I speak from experience on that one) His clients, in our experience, are all national chains or large regional multi-property owners. The kind of companies that you never have to worry about getting paid! If you have any questions or would like any further information please feel free to call me.”
Sincerely,
James H.
Owner Paving Company
Cleveland, Ohio
